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The Technical Writer's Checklist

Training Express computer learning guides

 

ITrain - International Association of Information Technology Trainers

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Audio e-mail by phone

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New Release: The Technical Writer's Checklist

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Earthlink Offers E-Mail By Phone

by Dave Murphy
ISSN 1535-3613

Dave Murphy, DGL President & ITrain founder Earthlink announced today that users may dial a toll-free number to have their e-mail read to them over the telephone. Replies may be sent as a WAV file attachment.

The additional fee is $4.95 a month, and unread e-mail messages still in the user's Earthlink mailbox will be available to be read aurally by an automated voice reader. The E-mail-By-Phone service uses technology from AudioPoint and revenue service provider Erogo.

Dave's Opinion

I'm not sure this is a better mousetrap. First of all, I get dozens, sometimes hundreds, of e-mail messages a day. I dislike listening to my telephone voice mail with only a few messages recorded, I certainly wouldn't want to listen to a hundred or more e-mail messages through my cell phone. Well, maybe Earthlink isn't targeting this service to me, maybe it's best used by people who receive only a few e-mail messages a day.

What's your take on this service? Would you use it?

Call for Comments

What do you think? Leave your comments on the message center.

References

Earthlink
AudioPoint
Erogo
Message Center

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updated July 2, 2002
http://dgl.com/itinfo/2002/it020702.html

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